Refund Policy

Once a return is approved and the returned product has been received and inspected, we will process the applicable refund.

Refund Processing

Approved refunds will generally be issued to the original payment method.

The time it takes for the refund to appear in your account may depend on your bank, card issuer, or payment provider.

Shipping Costs

Original shipping charges may be non-refundable unless the return is due to an incorrect, damaged, or defective item.

Refund Requests

To request a refund, please contact our customer support team with your order number and details of the issue.

We may request photos or other information to review your request.

Thank you for your understanding and for shopping with Indus Mart.