Damaged or Wrong Item Policy

We carefully prepare and ship orders, but if your package arrives damaged or you receive the wrong product, please contact us as soon as possible.

Damaged Product

If your product arrives damaged, please take clear photos of:

• The damaged product

• The product packaging

• The shipping package

Send these photos along with your order number to our customer support team.

Wrong Product

If you receive a product that is different from what you ordered, contact us with your order number and clear photos of the received item.

Resolution

After reviewing the issue, we may offer an appropriate solution, such as a replacement, exchange, or refund, depending on the circumstances.

Please do not return an item before contacting us and receiving return instructions.

We’re here to help make your Indus Mart experience as smooth as possible. ❤️